Terms & conditions

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LinkMedics International Terms and Conditions

For all legal and media enquiries contact us at hello@thelinkmedics.com.

1. Application
1.1 Welcome to LinkMedics International Limited, registered in England and Wales with company number 12550808, trading as ‘LinkMedics’, ‘thelinkmedics’ and thelinkmedics.com terms and conditions (terms). This document tells you information about Us and the legal terms and conditions on which We sell our products (Products) and services (Services) listed on Our website (Website).

You must read these Terms carefully. By accessing Our Website and/or enrolling to Our Services/making a booking or buying a Product, you confirm you have read, understood and agree to be bound by these Terms and the details set out in your Application/your booking to Our Services.

If you do not agree to these Terms you should not use Our Website and you will not be able to order any Products or enrol for any Services from it.

If you think there is a mistake in these Terms or in your Application for Our Service, please contact us to discuss it.

These terms and conditions apply to the following:

(a) your purchase of Services through thelinkmedics.com, including:

(i) hospital training placements;

(ii) general practice training placements;

(iii) dental training placements;

(iv) supplemental clinical courses;

(vi) all educational resources provided on Our Website;

(vii) The CV Clinic;

(viii) NHS Induction Programme;

(b) your use of Our Website, thelinkmedics.com , and

(c) your privacy.

1.2 You should print a copy of these Terms or save them to your computer for future reference.

1.3 We make amendments to these Terms from time to time as set out in CLAUSE 3.12, please check these Terms to ensure you understand which will apply at that time.

1.4 If you have any questions relating to these Terms please contact us of refer to Our FAQ page on thelinkmedics.com. Information about Us in set out in CLAUSE 3.15.

2. Definitions
Where the following words with capital letter are used in these Terms, this is what they mean:

Us, We, Our, Our Website, means LinkMedics International Limited, a company registered in England and Wales, Company number 12550808, trading as follows:

LinkMedics International;



The LinkMedics;

The LinkMedics/thelinkmedics

All Other Variants in font/character style/size;
Contract: any contract between you and Us, created in line with CLAUSE 3.1 and 3.2 of these Terms;

Order: your order for the Products and/or a booking for the services, in each case, made via the Website;

Terms: the terms and conditions set out in this document;

UK: England, Wales, Scotland and Northern Ireland;

Clinical Placement/Clinical Attachment/Clinical Elective/Hands-on Placement: the clinical experience you will gain in either a UK Hospital or UK General Practice of UK Dental Clinic;

NHS Induction Programme: hands-on clinical experience in the NHS system, facilitated by LinkMedics and our Programme Partners;

Programme Partners; any healthcare establishment in the UK and/or NHS that facilitates our NHS Induction Programme;

Location(s); the region of the UK in which you want your placement to be considered;

Hospital; the NHS hospital in the UK where you will do your placement;

General Practice; the NHS general practice in the UK where you will do your placement;

Dental Clinic; the dental practice in the UK where you will do your placement;

Services: the services that displayed for sale on Our Website;

Placement Description: the part of the website where certain details, descriptions in respect to a relevant individual clinical placement and/or induction programme are provided;

Placement Date/Start date: is the date given to the day you will start your Clinical Placement and/or Induction Programme in the UK agreed by you during you application or consented by Us in Writing, whichever is sooner;

Application: This is a form on Our Website by which you can submit the necessary information and documents to apply to our Clinical Placements and/or Induction Programme;

Application Fee: This is the payment required to submit your application;

Induction Programme Fee: This is the payment required to participate in our placement programme;

Product: a product displayed for sale on the Website;

Users: the users of the Website collectively;

Website: Our Website located at www.thelinkmedics.com or any subsequent URL which may replace it;

When we use the words ‘writing’ or ‘written’ in these terms, this includes any e-mail and social media posts expect where We expressly say otherwise in these Terms.

3. Contract, General Terms and Conditions of Application and Law & Jurisdiction

(a) Application: This refers to any application you make to Us through Our Website to participate in any service being facilitated by Us.

(b) Graduates: You may only submit an application if you are a British citizen, who has graduated from an overseas medical school (outside of the UK) and who is at least 18 years old.

(c) Businesses: If you are not a graduate, as described above, you must contact us in advance to confirm you have the authority to make an application on whose behalf you use Our Website.


The following conditions need to be met in full before a binding contract is created between you and Us:

(a) A valid application: By submitting a LinkMedics International Limited Placement Application and/or Induction Programme Application via Our Website you are entering into a contract with Us under which we will provide services subject to these Terms and Conditions.

(b) Contract;

(i) You contract is governed by and shall be construed in accordance with the laws of England and Wales.

(ii) All disputes arising out of or in connection with your contract shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

(c) Amendment of application errors: Our Application process allows you to check and amend errors before submitting your Application to Us. Please take the time to read and check your Application before submitting. If you need to amend your Application after it has been submitted, if will be necessary to contact Our Admissions Team on admissions@thelinkmedics.com. If you receive written confirmation from Our Admissions Team that your amendments have been approved you will be able to continue with your Application. If your Application cannot be changed it will be cancelled and subject to loss of the Application Fee (see clause 3.3).

(d) Payment: During the Application process you will be asked to complete your payment details to pay the cost of the Application Fee (see clause 3.3). You must complete all fields that are marked as compulsory. Further payment of Induction Programme Fee will be payable to Us by Bank Transfer. Please note that we collect and store your Personal Information using an encrypted and secure payment mechanism. We only use your Personal Information in accordance with Our Privacy Policy.

(e) Your Application;

(i) Acknowledgement we received your Application: After submitting an Application via Our website We will send you an Application acknowledgement by email confirming that we have received your Application and Application Fee. It is your responsibility to check the Application acknowledgement details and advise Us of any errors or omissions as soon as possible and in any event within 2 (two) days of receipt of the Application acknowledgement. Completion of the online check-out process and Our email acknowledging receipt are not an indication of your application being successfully, only that we have received it.

(ii) Successful Application: If your Application is successful you will be contacted via email. Our Admissions Team will then assist you further. Only successful applicants will be contacted.

(iii) Unsuccessful Application: Due to the high number of applicants only those who are successful will be contacted. If you do not hear from Us after the initial acknowledgment we received your Application you must assume you have been unsuccessful.

(iii) We are not obligated to provide any reasoning as to why your application was not successful or any details on the number of successful applicants and/or number of doctors mentoring.


LinkMedics charge an initial application fee to process your application.

(a) There is a non-refundable Application Fee of £25 (Twenty-Five Pounds) to process your application

(i) There is a further Induction Programme Fee that will be made clear to you in Writing, which is payable to Us by Bank Transfer;

(b) If your payment(s) are not accepted your Application and/or Induction Programme will also not be accepted.

(c) Non acceptance of your Application and/or Induction Programme could be due to any one or more of the following reasons:

(i) your payment in respect of the Application is not authorised by your card issuer or is otherwise rejected/not accepted; or

(ii) you fail Our Fraud or credit checks.

(d) Security of your Payment: We will take all reasonable care, in so far as it is in Our power to do so, to keep the details of your Application and payment secure. However, unless We are negligent, We cannot be held liable for any loss you may suffer if a person who is not authorised by you or Us accesses the data you provide when accessing or completing an Application from the Website.


(a) Our right to cancel an application

(i) If the Application Fee is not received We will terminate your application.

(ii) We reserve the right to terminate any application at any time on grounds We see fit. The Application Fee is non-refundable. We will provide written consent if your application is terminated.

(B) Our right to terminate your placement

(i) We have the right to terminate your placement on any ground we see fit;

(ii) In very rare occasional circumstances, we may need to cancel placements. In such cases, we will inform you not less than 3 weeks (21 days) before your placement start date and refund your Application Fee and Induction Programme Fee that you have paid to us. This will be the full extent of our liability and we will not accept responsibility for other costs you may incur, such as flight tickets or other related expenses.

(iv) If cancellation occurs due to circumstances beyond our control, including security threats, terrorist activity, political instability or natural disasters, we will not be liable to refund any fees paid to us. We will, however, do our best to offer a similar placement or a different location. You will be responsible for any costs incurred in changing to this destination, including changes to flights.

(v) Our placement partners/mentors have the right to terminate your Placement on any ground that they see fit. In this case, no refund of any fee will be provided and we will inform you not less than 3 weeks before your placement start date.

Written confirmation will be provided no less than 3 week(s) before the agreed upon start date of your placement. Please keep in mind that a reason for termination of either the application or placement does not need to be provided.

(c) Your right to cancel an application: You can terminate your own application at any given time. If your application is successful and you subsequently cancel for any reason, you will be charged a fee as follows as we already began to process your placement:

(i) cancellation within 3 days of sending your application: No fee.

(ii) cancellation after 3 days of sending your application: Additional Application Fee.

(iii) cancellation after your application has been accepted: Fee of £50.

(d) your right to cancel your placement: You can terminate your placement at any given time. The penalties of cancellation are as follows:

(iii) cancellation up to 1 month of agreed start date: Fee of £100 + 50% of Induction Programme Fee

(iv) cancellation with less than 1 month until agreed upon start date: Fee £150 + 100% of Induction Programme Fee

(v) consideration may be made for medical reasons for cancellation, in which a full refund on any fee paid to us may be considered

To cancel an application or placement you must provide Us with a Written proposal and gain Written consent from Our Team.

(e) To make any administrative changes to your Application you must inform Us within one week of submitting your Application. There is an administrative charge of £25 for any changes to be made.

(i) Due to the extremely high number of applicants, changes to your Placement Start Date, Speciality or Hospital are all subject to availability and are likely to not be accepted

LinkMedics and/or Our hospital partners and/or Our mentors are not obligated to provide a reason as to why your placement has been cancelled.


(a) Payment method: All applications must be paid for using a UK registered credit / debit card. We offer various ways for you to pay online including Visa, MasterCard and Maestro payment cards and PayPal:

(i) We do not accept cheques or some other internet payments.

(ii) We may accept bank transfers on some occasion but you will need to gain written consent from Us.

(b) When your payment is taken: During the checkout process, all credit / debit card payments are subject to authorisation by your card issuer. We take payment when your Application is submitted.

(c) Your Induction Programme Fee must be paid in full 14 days before the agreed upon start date

(i) Your Induction Programme fee is payable by Bank Transfer to LinkMedics


(a) We will provide you with a Hospital, General Practice or Dental Practice learning Placement as described to you and chosen on your Application program on Our Website (https://www.thelinkmedics.com)

(b) This Placement will include appropriate professional supervision and mentoring.

(c) We are not liable for your safety, any damage loss and/or malpractice whilst you present on your Placement.

(d) You, as the student, are responsible for your actions and must adhere to the Code of Conduct which you are made aware of before starting your Placement.


(a) We will not provide you with accommodation or flights. Our Team will be able to help to find the best deals limited to your budget.

(b) We are not responsible for delayed, missed or cancelled flights and accommodations, nor are we responsible for any transfers to and from the airport.

(c) If your application is successful you will be made aware of any subsequent discounted accommodation we may be able to offer to you on behalf of the placement provider. For example Doctors Hospital Accommodation.

(d) As an organisation We will do Our best to help find the best value of flights and accommodation.


(a) Win flights competition:

(i) Eligibility: To enter this competition you must be a resident of the UK, Channel Islands, Isle of Man and Republic of Ireland and aged 18 years or over and studying Medicine abroad. Entry excludes Our employees or suppliers or any employees or suppliers of Our group or associated companies. The decision of the judges is final and no correspondence will be entered into. Submission of an entry in the form described on Our Website will be taken to mean acceptance of these Terms.

(ii) Conditions: You must fulfil the criteria set on Our Website, which includes following Us on Our social media and/or Sharing Our social media posts.

(iii) A closing date will also be stated within the competition material, entries received after this date may not be eligible for inclusion.

(iii) The maximum prize allocated will be a flight up to the cost of £100 (One-Hundred British Pounds). Any given balance will not be transferred to the Prize Winner.

(iv) The Prize Winner must provide appropriate details for us to book a flight on their behalf.


(a) We may revise these Terms from time to time, including but not limited to, in the following circumstances:

(i) changes in how We accept payment from you;

(ii) changes to the products or services that we offer or to Our Website; or

(iii) changes in relevant laws and regulatory requirements.

(b) Unless We state otherwise, every time you apply to Our Placements through Our Website and pay the Application Fee, the Terms in force at that time will apply to the Contract between you and Us.

(c) Whenever we revise these Terms in accordance with this clause (Clause 3.9), We will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

(d) We may alter, correct, suspend or discontinue any part of Our Services, how you can use the, and their description on Our Website.


(a) We are not responsible for the following, including but not limited to:

(i) any economic losses

(ii) any loss or corruption of data, information or software; or

(iii) any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these Terms;

(iii) you should note that placements we provide are deliberately experiences of real-life working hospitals, and as such factors such as schedule, working hours, patient volume, specific mentor workload and activities can be unpredictable and subject to frequent change. We will do our best to ensure that your overall experience during the placement is as valuable as possible, but we cannot be held accountable for the ordinary variability of hospital activities


(a) You will be provided with our Student Code of Conduct specific to your program, which you must sign and adhere to.

(b) If you breach the Student Code of Conduct or behave in a way that we deem inappropriate or disrespectful, we reserve the right to suspend you from the placement and/or place restrictions on you continued participation.

(c) If you behave in a way that we deem seriously dangerous or offensive, we reserve the right to exclude you from the placement. This means you will lose your right to continue participating and/or staying at any accommodation organised by Us and your Placement Provider. We will offer necessary assistance to facilitate your safe return home immediately and at your own expense, but that will be the extent of our responsibility.

(d) If you are suspended or excluded from the placement you will have no right to any refund or compensation for the part of the program that is missed and you will incur a fee of £250.


(a) If you are unhappy with any aspect of the placement or Our service, it is important that you follow this procedure to give us fair opportunity to resolve the issues.

(b) In the first instance, you should speak directly to the local LinkMedics International Co-ordinator. He or she can provide support for you, and should be able to resolve any issues quickly and efficiently.

(c) If you are not satisfied with the response from the coordinator or manager (or you are unable to speak to that person) after 24 hours, you should set out your concerns clearly in an email to admissions@thelinkmedics.com.

(d) If you are still not satisfied with the response, you must set out your specific complaint(s) in detail including what action (if any) you would like us to take in an email to director@thelinkmedics.com not more than 30 days after your program end date. We will not be able to offer any remedy for complaints which we are initially made aware of after that date.


(a) It is a condition of participating in our program that you have in place your own personal travel insurance including appropriate emergency medical cover for the duration of your trip.
13.2 We may offer the option for you to purchase this insurance through us, or you can make your own arrangements.


(a) The admission interview is a personal assessment by a senior member of Our admissions team of your suitability to participate in a Clinical Placement. This is an important element in our duty to protect all students on the Placement and ensure that our partner Hospitals and patients are not put at risk. The interview is usually conducted by telephone or video link and lasts approximately 30 minutes.

(b) You must make yourself available for your interview at the time and date we give you or contact Us and arrange a mutually convenient alternative. If you miss your interview and do not arrange an alternative slot within 10 days of acceptance, your contract will be automatically cancelled and your place will be given to someone else.

4. Website Terms of Use
You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are:

(a) aware of these Terms, and that they comply with them; and

(b) they are not under not under the age of 18 but if they are under the age of 18 they are being supervised by an adult over the age of 18 at all times.

Access to the Website by anyone under the age of 18 is unauthorised and is not permitted by these Terms; by using the Website you confirm that you are over the age of 18 and if you are under the age of 18 you are being supervised by an adult above the age of 18 at all times.

The information provided by us on the Website is not in any way an invitation or recommendation to buy any services featured and you should seek appropriate independent advice.


We make every effort to ensure that the information on Our Website is accurate and up to date. However, we cannot guarantee such information be error-free and you acknowledge that information published on this Website may include inaccuracies and typo-logical errors. If you find and error, please let Us know via Our Contact Us section.

We accept no responsibility for information or opinions from third-parties, contained within this Website, or for the content of links from this Website.

Offers, prizes, competitions and services are subject to change.


The website is owned, controlled or licensed by Us. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website remain at all times vested in Us or Our licensors. You are permitted to use this material only as expressly authorised by Us or Our licensors.

You shall retain ownership of all copyright in data you submit to Us or the Website. You grant us a word-wide, exclusive, royalty-free, non-terminable license, to use, copy, distribute, publish and transmit such data in any manner.


The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through it. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited.

You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. You may print off one copy and may download extracts of any page(s) from the Website for your personal reference and you may draw the attention of others within your organisation to material posted on the Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way under this clause, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status as the authors of material on Our Site must always be acknowledged. If you print off, copy or download any part of the Website in breach of these Terms your right to use the Website will cease immediately and you must, at Our option, return or destroy any copies of the materials you have printed off copied or downloaded.

We will endeavour to allow uninterrupted access to the Website but We reserve the right to modify or withdraw, temporarily or permanently, this Website with or without notice to you and you confirm that We will not be liable to you or any third party for any modification to or withdrawal of the Website.

We do not warrant that the Website will meet your requirements or will be uninterrupted, timely or error-free or that defects will be corrected.

If you access the Website from outside the UK you are responsible for compliance will all local laws in respect of such access/use.


You confirm that:

(a) you have parental consent if under 18 years of age;

(b) the Personal Information which you provide to Us is true, accurate, current and complete in all respects; and

(c) you will notify Us immediately of any changes to the Personal Information by contacting Us by email admissions@thelinkmedics.com.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.


You may use the Website only for lawful purposes. You must not use the Website:

(a) in any way that breaches any applicable local, national or international law or regulation; or

(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; or

(c) for the purpose of harming or attempting to harm minors in any way; or

(d) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material
or any other form of similar solicitation (spam); or

(e) to knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You must not:

(a) reproduce, duplicate, copy or re-sell any part of the Website in contravention of the provisions of these Terms; or

(b) access without authority, interfere with, damage or disrupt:

(i) any part of the Website;

(ii) any equipment or network on which the Website is stored;

(iii) any software used in the provision of the Website; or

(iv) any equipment or network or software owned or used by any third party.


(a) From time to time, we may restrict Users’ access to all or any part of the Website.

(b) We will determine, in Our discretion, whether there has been a breach of these Terms through your use of the Website.
When a breach of these Terms has occurred, we may take such action against you or any other third party as We in Our absolute discretion deem appropriate.

(c) Failure by you to comply with these Terms, may in Our absolute discretion result in Our taking all or any of the following actions:

(i) immediate, temporary or permanent withdrawal of your right to use the Website;

(ii) issue of a formal warning to you;

(iii) legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from your failure to comply with these Terms;

(iv) further legal action against you; or

(v) disclosure of such information to such law enforcement or other regulatory authorities as We in Our absolute discretion decide.

All disclaimers, indemnities and exclusions in this clause 4 shall survive termination of any Contract between us for any reason.


We will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, viruses or other harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it. We make no warranty that the Website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.


We accept no liability for data supplied by any user for display on the Website.

If you submit data for display on the Website you are responsible for ensuring that the data is accurate, complete and up to date and for updating that data where necessary.

If you submit data for display on the Website you are responsible for ensuring that no data is uploaded or submitted which is untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties.

You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.

We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website.


The information on the Website is provided by Us and is for general information purposes only.

Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, We do not accept any responsibility or liability for loss or damage including without limitation, any economic losses,
indirect or consequential loss or damage, or any loss or damage whatsoever arising from use or loss of use of data arising out of or in connection with the use of the Website.

We assume no responsibility for the content of any other websites to which this Website has links. Linking should not be taken as endorsement of a website, including any products and services referred to in that website, nor does it imply that there is an association between Us and the operators of that website. We cannot guarantee that these links will work all the time and has no control over the availability of linked pages. We endeavour to keep the Website running smoothly but We do not guarantee uninterrupted access to the Website.

5. Intellectual Property
5.1 LinkMedics International Limited own the rights to all copyrights, trademarks, licenses and all other intellectual property.

5.2 The Website is owned, controlled or licensed by Us. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website will remain at all times vested in Us or Our licensors. You are permitted to use this material only as expressly authorised by Us or Our licensors.

5.3 You shall retain ownership of all copyright in data you submit to Us or the Website. You grant us a word-wide, exclusive, royalty-free, non-terminable licence, to use, copy, distribute, publish and transmit such data in any manner.

6. Other Important Terms
6.1 Transfer of a Contract to someone else: We may transfer Our rights and obligations under a Contract to another organisation, but this will not affect your rights or Our obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person if We agree in writing.

6.2 Enforcement of these terms by someone else: Each Contract is between you and Us. No other person shall have any rights to enforce any of its terms except as expressly set out in these Terms.

6.3 Whole agreement: If you are a business, these Terms and any document expressly referred to in them constitute the whole agreement between you and Us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of Us which is not set out in these Terms or any document expressly referred to in them.

6.4 Each of the clauses of these Terms operates separately: If any court or relevant authority decides that any of these clauses are unlawful or unenforceable, such clauses shall be deemed to have been deleted or amended to such extent as is strictly necessary for such clauses to be lawful and enforceable and all other remaining clauses will remain in full force and effect.


(i) If you are a consumer, please note that these Terms are governed by English law (including non-contractual disputes or claims). This means a Contract for the purchase of Products and/or Services through Our Website and any dispute or claim arising out of or in connection with it will be governed by English law. You and We both agree to that the courts of England and Wales will have exclusive jurisdiction (including non-contractual disputes or claims). However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

(ii) If you are a business, these Terms are governed by English law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales (including non-contractual disputes or claims).